IT Support & Digital Services

Reliable IT that keeps your business moving.

Build a secure, resilient and scalable IT environment that supports business growth and operational excellence.

Business Challenges

Technology that works for your business

Limited internal IT resources, rising cybersecurity threats, aging infrastructure, cloud migration challenges, Microsoft 365 administration and application maintenance keep pushing operational complexity higher.

Opex House keeps technology running and secure so your organization can stay focused on its core business.

Our Solutions

End-to-end
managed IT services

End-User Support

Responsive support for employees and business users to minimize disruptions and maximize productivity.

Service Desk

Manage incidents, service requests and day-to-day IT operations with structured support processes.

Microsoft Workplace

Support Microsoft 365, Teams, SharePoint, Exchange and Active Directory environments.

Cloud & Infrastructure

Design, deploy and maintain secure cloud and on-premise infrastructure across Azure, AWS and hybrid environments.

Application Management

Deploy, maintain and optimize business applications throughout their lifecycle.

DevOps & Automation

Accelerate software delivery and infrastructure management through automation and modern DevOps practices.

Cybersecurity

Strengthen security through identity management, monitoring, backup, disaster recovery and business continuity planning.

Digital Workplace

Enable productive collaboration with secure modern workplace solutions for hybrid teams.

Case studies

Selected case studies

Anonymized engagements delivered with our operational partners.

Banking · International

24/7 infrastructure monitoring including extended hours

Context: Need for operational continuity outside business hours, incidents detected too late.

Solution: Infrastructure operations, night and weekend monitoring, critical incident management.

Results
  • 24/7 availability
  • Real-time incident detection
  • Service continuity secured
Telecom & services group · Europe

Application management and DevOps

Context: Long delivery cycles and technical debt slowing application evolution.

Solution: Application management, Kubernetes orchestration, continuous integration and deployment.

Results
  • Shorter delivery cycles
  • Higher application availability
  • Technical debt kept in check
Mid-market industrial · Europe

Service Desk and Microsoft 365 environment

Context: Heterogeneous end-user support and uneven adoption of collaboration tools.

Solution: Multichannel Service Desk, administration of Microsoft 365, Teams, SharePoint and Active Directory.

Results
  • SLAs consistently met
  • Higher first-contact resolution
  • Faster collaboration adoption
Our Approach

A structured delivery method
for your IT services

01

Discovery

Understand your business objectives and context.

02

Environment Assessment

Analyze your systems, security posture and IT operations.

03

Recommendations

Prioritize the initiatives with the highest business value.

04

Deployment

Roll out the agreed solutions.

05

Operations

Run, monitor and secure your environment.

06

Continuous Improvement

Improve performance, reliability and security over time.

Technologies

A modern technology stack

Microsoft 365AzureAWSWindows ServerLinuxDockerKubernetesDevOpsTerraformAnsibleActive DirectorySharePointTeamsExchangeSQL ServerPostgreSQLMySQLVMware
Our commitment

What "extension of your team" means in practice

Working as an extension of your IT team does not simply mean responding to tickets. It means operating within your environment, following your rules, and building continuity, not dependency.

We operate in your tools

Ticketing, monitoring, documentation: we use your systems and your processes, not ours. Your environment stays consistent regardless of which team is working in it.

We document everything we do

Every intervention, configuration, and incident is logged in your systems. You retain ownership of your environment and its documentation at all times.

We participate in your team's rhythms

Weekly meetings, reviews, escalation calls: if you want us there, we are. An extension of your team that stays in the shadows is not a partner.

We do not create dependency

If your situation changes, we ensure a documented transition to your internal teams or another partner. Your autonomy is protected from day one.

FAQ

Questions, answers

The essentials to frame your IT services.

Let's secure and modernize
your IT environment.

Let's discuss your IT priorities and identify the right solutions for your business.